Hotel robots may save you money, but will they cost you customers?

Kiosks and mobile check-ins are all the craze right now in the hotel industry. So are chat bots and robot porters. But have hotel owners thought through the implications of this new technology?

Hotels haven’t historically been known to be on the cutting edge of technology. But recently, a big push has come from all size properties – from large brands to small independents – to upgrade to the latest systems. This is especially important for older hotels competing with newer high-tech properties. But with the amount of new technology popping up, it can be overwhelming for a hotel owner or manager to decide what tech gets top priority.

Read full article here.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s